Security

Found a security problem? Tell us.

If you find a way to get into Tapyoka accounts, pages, payments or data that you should not reach, write to us and we will work with you to fix it.

How to report.

Email hello@tapyoka.com with "Security" in the subject line. Tell us what you found, the steps to see it again, the address or account involved and what someone could do with it.

  • We reply within 3 working days to say we have your report.
  • We tell you what we plan to do and keep you updated until it is fixed.
  • If you want, we thank you by name once the fix is live.

While you test.

  • Use only accounts and pages you own, or test accounts you made for this.
  • Do not look at, change, keep or share other people's data. If you reach some by accident, stop, and tell us what you saw.
  • Do not run tests that slow down or break Tapyoka for others, such as flooding, spam or automated scans at high speed.
  • Do not send messages, codes or emails to people who did not agree to it, and do not try to trick our team or our sellers.
  • Do not make real payments you plan to dispute, and do not test on payment pages you do not own.
  • Give us a fair time to fix the problem before you tell anyone else about it.

Our promise.

  • If you follow these rules in good faith, we will not take legal action against you or ask anyone else to.
  • We do not pay rewards for reports at the moment.
  • Problems with a seller, a page or a payment are not security reports. Use Report a page or the grievance officer for those.
  • Our contact details are also in security.txt.