Grievance officer

If you have a complaint about content on Tapyoka, about a purchase, or about how we handle your data, write to our Grievance Officer. Please include the page link, what is wrong and how we can reach you. To report a page directly, use the Report link at the bottom of that page.

Grievance Officer
Team Tomomind, Grievance Officer
Team Tomomind, a sole proprietorship registered on Udyam, trading as Tapyoka
Dist: Paschim Bardhaman, West Bengal 713216
Email: hello@tapyoka.com

How fast we answer

• Every complaint is acknowledged within 24 hours and resolved within 15 days.
• Intimate images shared without consent and impersonation: removed within 24 hours of a complaint.
• Matters under rule 3(2)(b) of the IT Rules, 2021: acted on within 72 hours.
• Court and government orders: acted on within 36 hours.
• Purchase complaints: acknowledged within 48 hours and resolved within one month.

If you are not satisfied with our decision you can appeal to the Grievance Appellate Committee at gac.gov.in within 30 days.

Data questions and requests under the Digital Personal Data Protection Act go to hello@tapyoka.com. Our contact person for data is Team Tomomind.

Trademark request

If a page uses your registered brand name, tell us here. We check the trademark, move the page to a new name and give the name to you.